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Welcome to the New CustomerX Community

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Group Therapy: Customer communications for Big and Small Teams - Challenges and Successes


Tips and Tricks to get the most out of the CustomerX Community

Dana Alvarenga

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Emily Amos
Emily Amos · Sep 12th, 2024
Have you ever written a customer story that focuses on adoption? No? Maybe it's time. In this post, I share 3 interview questions you need to ask.
# Content Creation
# Customer Marketing
# Customer Stories
Dana Alvarenga
Dana Alvarenga · Jul 25th, 2024
# Community
# Advocacy
# Customer Strategy
You’ve got a great story from a big-name company that you worked really hard to create and get out into the world. But they didn’t renew. Now what?
# Customer Marketing
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# Content Creation
# Customer Stories
Presentation to the CustomerX community from 2023 that's even more relevant in today's Customer Marketing environment. Get the skinny on how to use CLG techniques to make yourself indispensable!
# Customer Marketing
# Customer Strategy
# Marketing & Sales Strategies
# Retention & Growth
# Strategic Initiatives
Join our CEO, Maria Sztarovics, as she delves deep into the intricacies of customer lifecycle management with two renowned experts in the field: the fabulous Liz and Deena from Captivate Collective.
# Advocacy
# Lifecycle Marketing
# Podcast
# New Trends
You’ve put a lot of time and money into producing great customer stories. So how can you get them in front of your target audience on LinkedIn? Check out 3 of my favorite formats (with examples from Gong, Okta and Vengage).
# Content Creation
# Advocacy
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# Customer Stories
# Educational Resources
# Marketing & Sales Strategies
# Social Media
Measure the performance of your customer stories and show their effectiveness in increasing sales!
# Customer Stories
# Metrics
# ROI
# Content Creation
# Customer Marketing
# Advocacy
🌟Discover the power of listening to your customers! Imagine a world where every interaction leaves your customers feeling valued, heard, and deeply appreciated.
# Advocacy
# Customer Marketing
# Customer Strategy
# Educational Resources
# Strategic Initiatives
Discover the transformative power of soft skills! From enhancing customer satisfaction to driving impactful advocacy, effective communication, empathy, and strategic leadership are the keys to success
# Community
# Customer Communications
# Customer Strategy
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# Educational Resources
Unlock the secrets to maximizing ROI with your current customers! Discover how prioritizing exceptional service, fostering strong relationships, and offering enticing loyalty programs can fuel your business’s growth. Dive into the strategies that cultivate loyalty, drive engagement, and ensure long-term success in today’s competitive market.
# Advocacy
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Rebels of SaaS
Dannah Vaughan