Friday, May 9 at 2PM ET: We will look at the key findings of the first of its kind, State of Customer Contact Databases Report. Spoiler Alert: it's not good. Be one of the first to get the report. 

Why Should Customer Marketers Care About Their Customer Contact Database?

Watch all sessions from Matik's Digital + CS Summit! 

Digital + CS Summit - All Session Recordings

Submit your topic today to be a featured speaker at this years CustomerXCon

CustomerXCon 2025 Call for Speakers

The Digital + Customer Success Summit is bringing together top minds to help answer the question: how should customer success teams approach digital? Join this FREE virtual event on April 10!

Matik Scale + Customer Success Summit

Most teams aren’t short on activity, they’re short on clarity.You’re running campaigns, capturing customer proof, and supporting sales, but when it comes time to report on impact, things get murky. What’s actually driving pipeline? What influenced a deal? And how do you present that in a way leadership trusts?In this session, we’ll unpack that.What we’ll cover:<ol><li data-list="bullet">Why most reporting falls short and where teams get stuck</li><li data-list="bullet">How to connect activity to pipeline and revenue in a meaningful way</li><li data-list="bullet">What high-impact dashboards actually look like</li><li data-list="bullet">A practical example of how to bring this to life</li></ol>The impact: Clearer visibility. Stronger alignment with revenue teams. And reporting that moves from “activity tracking” to real business impact.Join us for a live session on the analytics that help you track, measure, and act with confidence.

CMA Analytics: From Activity to Revenue

CustomerX Roadshow London

CustomerX Roadshow Boston

VENUE UPDATE: Please note we have upgraded our space and will see you at the Eurostars Magnificent MilePutting AI to Work: The Customer Marketer's Playbook for a Smarter Program Sponsored by SlapFive, Wings4U, and Thru ContentThe CustomerX 2026 Roadshow is coming to Chicago!For almost ten years, CustomerXCon has brought the customer marketing and advocacy community together to advance the profession. In 2026 we're evolving to a regional format. Smaller rooms, more senior practitioners, and an agenda built for people who are past the curiosity stage and ready to get specific about where AI fits in their CMA program.The day brings together a curated group of senior level practitioners to hear where we see the state of CMA, a leadership panel on Putting AI to Work for CMA: Navigating the Challenges of AI While Keeping Humans in the Loop, followed by small group workshops where you'll map out actionable AI workflows for your specific team, tools, and budget. You'll leave with a plan you can bring back to your team on Monday and a cohort of senior peers who are navigating the same challenges at the same level.And it wouldn’t be CustomerX without a lively networking cocktail hour to follow!Seats are limited. Register now.

CustomerX Roadshow Chicago

Putting AI to Work: The Customer Marketer's Playbook for a Smarter Program Sponsored by SlapFive and Wings4UThe CustomerX 2026 Roadshow is coming to Austin!For almost ten years, CustomerXCon has brought the customer marketing and advocacy community together to advance the profession. In 2026 we're evolving to a regional format. Smaller rooms, more senior practitioners, and an agenda built for people who are past the curiosity stage and ready to get specific about where AI fits in their CMA program.The day brings together a curated group of senior level practitioners to hear where we see the state of CMA, a leadership panel on Putting AI to Work for CMA: Navigating the Challenges of AI While Keeping Humans in the Loop, followed by small group workshops where you'll map out actionable AI workflows for your specific team, tools, and budget. You'll leave with a plan you can bring back to your team on Monday and a cohort of senior peers who are navigating the same challenges at the same level.And it wouldn’t be CustomerX without a lively networking cocktail hour to follow!Seats are limited. Register now.Location: The Commune | 101 N Loop Blvd E, Austin, TX

CustomerX Roadshow Austin

Empowering CustomerX Pros by fostering meaningful networking through dynamic events, while delivering valuable content to inspire continuous growth and excellence in our community and industry. 

CustomerX Pros

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Empowering CustomerX Pros by fostering meaningful networking through dynamic events, valuable content, and the inspiration for continuous growth and excellence in Customer Marketing and Advocacy. 

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