VP, Customer Success

Enterprise Customer Success Manager

CustomerXCon 2024

Customer Success Leadership and Engagement

In this presentation, we will explore the crucial steps needed to support our champions in reaching the boardroom, thereby fostering lasting customer relationships. We'll delve into strategies for aligning customer success with their career advancement, emphasizing the opportunity to cultivate lifelong clients. Drawing from these insights, we'll transition to examining how to replicate this success for ourselves, securing our own "seat at the table." Through practical guidance, we'll outline effective approaches for positioning ourselves for career advancement during discussions with our managers. Join us as we navigate the path to elevating champions and achieving personal success in the professional arena.

Happy Customers, Happy Bosses, Happy YOU

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Happy Customers, Happy Bosses, Happy YOU

Customer Success Leadership and Engagement

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