Putting AI to Work: The Customer Marketer's Playbook for a Smarter Program
Sponsored by SlapFive and Advocacy Maven
The CustomerX 2026 Roadshow is coming home to Boston!
For almost ten years, CustomerXCon has brought the customer marketing and advocacy community together to advance the profession. In 2026 we're evolving to a regional format. Smaller rooms, more senior practitioners, and an agenda built for people who are past the curiosity stage and ready to get specific about where AI fits in their CMA program. We piloted this format in London last year, took it across the US in the spring, and now we're bringing it back to Boston, where it all started!
We're excited to bring together a curated group of senior level customer pros for a day focused on future-proofing both the discipline and careers in the age of AI. The agenda is packed full:
- A keynote full of bold predictions on how AI savvy customer programs will drive tangible business outcomes
- A presentation on the State of Post-Sale in 2026
- A panel discussion on Putting AI to Work across the customer lifecycle: Evolving our approach when AI sits on both sides of the vendor-customer relationship
- A mini-hackathon designed to empower non-technical customer pros to design and build their own simple AI workflows on the spot. You'll leave with something real you you can bring back to your team on Monday.
And it wouldn’t be CustomerX without a lively happy hour to follow, hosted by our friends at Bevy!
Seats are limited. Register now.
