CustomerX Meetup NYC

Name: CustomerX%20Meetup%20NYC
Start: 2026-03-09T22:00:00.000Z
End: 2026-03-10T00:00:00.000Z
Location: The Lotus Room

# Community

# Customer Marketing

# Peer to Peer Networking

# Advocacy

# CustomerX 2026 Roadshow

If you’re heading to NYC for CMA Summit, come in a little early.

On Monday, March 9 from 4–7 PM, SlapFive is hosting a CustomerX Meetup in Midtown with our featured partner, Referential, and the theme is simple:

Benchmarking 2026: How Does Your CMA Program Stack Up?

This time of year, everyone is deep in KPI conversations. But beyond your own numbers, how do your metrics compare to other CMA teams? What are peers actually being measured on? How aggressive are targets across the market? And where does your program fall in that mix?

We’re hosting a practitioner-led panel and open Q&A focused on honest peer benchmarking. No snooping, no bragging, just candid discussion and perspective. If you want a clearer sense of how your program compares and how it stacks up in the broader CMA landscape, we'd love to have you join the conversation.

And let's be honest, it wouldn't be CustomerX without a hosted happy hour from SlapFive and Referential to follow, so make sure you knock off work a little early and join us!

Speakers

Ryan Quackenbush

Principal @ Referential, Inc.

Jeff Ernst

CEO @ SlapFive

Elisabeth Catuogno

Senior Vice President, CMA Strategy @ SlapFive

Event has finished

6:00 PM - 8:00 PM EDT (Event time zone)

March 9, 2026

Location

The Lotus Room, 114 W 47th St, New York, NY, New York, NY, USA

Organized by

CustomerX Pros