![](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/take-it-to-the-top-image-3af54949-199d-4240-8a0d-0b7f20c9e9f2-1710868090581.jpeg?fit=scale-down&width=1200)
IN-PERSON
(Event Time Zone)
CustomerXCon 2024
The ONLY conference designed by CustomerX Pros, for CustomerX pros in:
- Customer Marketing
- Customer Advocacy
- Customer Success
- Customer Experience
- Customer Lifecycle Marketing
The theme for 2024 is Take it to the Top - aim for the highest level of success, impact, value and bring the role of CustomerX Professionals to the TOP!
Hotel for the event:
We have reserved a room block at this hotel, which is across the street from the Hynes Convention Center.
Hilton Boston Back Bay at 40 Dalton Street Boston, MA 02115.
T +1 617-236-1100 - When calling, ask for the CustomerXCon 2024 rate.
Speakers
![Dave Hansen](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/dave-e426ccb6-2bab-4631-a14c-560b3432cc41-1713284727091.jpeg?fit=scale-down&width=432)
Dave Hansen
Global Customer Advocacy Program Manager @ Siemens
![Jeff Ernst](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/jeff-65e04c4a-aa80-447e-9913-96b878e242b5-1711545601758.jpeg?fit=scale-down&width=432)
Jeff Ernst
CEO @ SlapFive
![Dana Alvarenga](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/Dana-b23a79ba-5354-4b9d-85a6-2b5a6a631de0-1711544192967.jpeg?fit=scale-down&width=432)
Dana Alvarenga
VP Customer Experience @ SlapFive
![Elena Lelchuk](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/elena-2f930924-7dd6-46c9-8874-1409b159fc74-1713284814554.jpeg?fit=scale-down&width=432)
Elena Lelchuk
Senior Customer Experience Manager @ Autodesk
![Allastair Meffen](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/allastair-ab0b248a-7ed6-49fd-b512-11d4bf93593b-1713284886588.jpeg?fit=scale-down&width=432)
Allastair Meffen
VP, Customer Success @ Florence Healthcare
![Mary Katherine Sullivan](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/mk-0331e02c-47ee-4664-8132-55b3a14dbb15-1713284942198.jpeg?fit=scale-down&width=432)
Mary Katherine Sullivan
Enterprise Customer Success Manager @ Postman
![Sean Albertson](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/sean-cx-238c16bb-c409-49f6-8468-0b656338a255-1713284992488.jpeg?fit=scale-down&width=432)
Sean Albertson
Founder & CEO @ CX4Rocks
![Emily Amos](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/emily-7f7484cf-0f8a-4087-9313-aa0e657c94b6-1713878045409.jpeg?fit=scale-down&width=432)
Emily Amos
Founder @ Uplift Content
![David Karp](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/david-k-70f0916a-a497-44bc-a1e7-afc9da0b1071-1713878208689.jpeg?fit=scale-down&width=432)
David Karp
CCO @ Disqo
![Kristi Faltorusso](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/kristi-f-0c06774c-bd88-4bb7-97aa-9f6611d43542-1713878254928.jpeg?fit=scale-down&width=432)
Kristi Faltorusso
CCO @ ClientSuccess
![Alison Zak](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/alison-zak-315aa440-63d5-49b0-8ccd-a900a0eb391a-1713878390376.jpeg?fit=scale-down&width=432)
Alison Zak
Customer Advocacy and Engagement Manager @ Own
![Katie Keller](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/katie-54715ece-dfab-47e1-9649-80b174e2815e-1713878450149.jpeg?fit=scale-down&width=432)
Katie Keller
Senior Manager, Customer Marketing and Advocacy @ Own
![Kaily Baskett](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/kaily-6f3cfeeb-205d-46bc-8d2f-ff7e2a30f6a3-1713878753085.jpeg?fit=scale-down&width=432)
Kaily Baskett
Director of Revenue Growth @ SlapFive
![David Coates](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/David-Forter-fbd37d28-e329-4b24-ab75-0980bd9c1275-1713878913346.jpeg?fit=scale-down&width=432)
David Coates
Sr Director Customer-Led Growth @ Forter
![Ivonne Smith](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/ivonne-7a815567-e0ac-4cd5-b76f-c4b21a52c208-1713878989261.jpeg?fit=scale-down&width=432)
Ivonne Smith
Director of ABX @ Forter
![Heather Pritchett](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/heather-pritchett-new-c3fe0cf9-557f-48b8-8391-04bd3473fd04-1713879748587.jpeg?fit=scale-down&width=432)
Heather Pritchett
Director, Customer Voice @ OutSystems
![Deena Zenyk](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/deena-ed6c7680-9034-46e5-bcfe-b97e5ce8600b-1713879828232.jpeg?fit=scale-down&width=432)
Deena Zenyk
Co-Founder & Chief Client Officer @ Captivate Collective
![Alexie Glover](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/alexie-314d9d35-0b28-4e3a-b875-f33efa37c25f-1714140858336.jpeg?fit=scale-down&width=432)
Alexie Glover
Customer Marketing & Advocacy Consultant @ Frank Advocacy
![Diana Gabroveanu](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/diana-g-d01bf0c0-4865-448f-a718-896332f8cbb2-1714140974273.jpeg?fit=scale-down&width=432)
Diana Gabroveanu
CMO @ Advocacy Maven
![Brittany Steinke](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/britt-5e3e5c08-1a28-4717-acf3-f171841446c4-1714141250487.jpeg?fit=scale-down&width=432)
Brittany Steinke
Customer Advocacy Marketing Manager @ Payscale
![Alyse Chiariello](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/alyse-9aec1a3e-3aff-45c8-b9ae-eaedf8eb8b6d-1714141385622.jpeg?fit=scale-down&width=432)
Alyse Chiariello
Director Lifecycle Marketing @ Responsive
![Michaela Alexander](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/malex-fc732676-fda7-4ca1-ba2d-c17c8baa98cd-1715087106385.jpeg?fit=scale-down&width=432)
Michaela Alexander
Sr. Manager, Global Customer Advocacy & Engagement @ Autodesk
![Michael Sciano](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/michael-sciano-819fc7f5-0662-4121-bc36-d33c7eaca4d7-1717169196406.jpeg?fit=scale-down&width=432)
Michael Sciano
Senior Manager, Customer Marketing @ ServiceTitan
![Irwin Hipsman](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/pix-bd5f7f71-a1f1-41b2-89b5-c8521a99f189-1713471317087.png?fit=scale-down&width=432)
Irwin Hipsman
Founder @ Repetitos
![Myriam Diarra](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/myriam-65b71c23-692e-43ff-99c3-7cfb24b068f9-1717170881289.jpeg?fit=scale-down&width=432)
Myriam Diarra
Group Manager, Campaign Strategy and LifeCycle Marketing @ LegalZoom
![Liz Richardson](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/liz-r-70cf166a-e0cf-4b1c-b05d-ad3f371063b5-1718028038028.jpeg?fit=scale-down&width=432)
Liz Richardson
Co-Founder & Chief Revenue Officer @ Captivate Collective
![Greg Fusco](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/greg-f-fab8fea2-455f-44ff-a24a-c7d9ffd8905d-1718028381233.jpeg?fit=scale-down&width=432)
Greg Fusco
Manager, North America - Customer Success @ Logz.io
![Alison Bukowski](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/alison-b-new-ee9ba133-3313-4078-921d-fc69143406f9-1720444959052.jpeg?fit=scale-down&width=432)
Alison Bukowski
VP Customer Experience @ Point of Reference
![Robert De La O](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/robert-3-4eb62ac2-5fd8-4f99-80f3-1b9c8fd2549f-1720445150407.jpeg?fit=scale-down&width=432)
Robert De La O
Director, Renewals Strategy and Operations @ Ironclad
![Jane Menyo](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/jacob-0d06b8e0-a9e5-4258-b9a2-0f7d911062c5-1720448908621.jpeg?fit=scale-down&width=432)
Jane Menyo
Head of Customer Marketing @ Gong
![Brittnee Dawson](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/brittany-1bc74c02-e483-4457-9be1-a2dd21bb507f-1721741133352.jpeg?fit=scale-down&width=432)
Brittnee Dawson
Director, Customer Marketing @ Alphasense
![Michelle Heimerl](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/Michelle-437f6626-1a93-49ba-a4c1-ba61c028041b-1723209174320.jpeg?fit=scale-down&width=432)
Michelle Heimerl
Manager, Customer Advocacy - Team Lead @ SmartSheet
![Alyson Tapley](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/ALYSON-289472d8-d2c2-4d2b-be6a-fdcd9cd65264-1723209959054.jpeg?fit=scale-down&width=432)
Alyson Tapley
Senior Customer Lifecycle Marketing Manager @ Rapid7
![Amy Kass](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/amy-ng-570241c0-7ff0-4c63-bb8c-da3fad51f2b8-1723562345585.jpeg?fit=scale-down&width=432)
Amy Kass
Vice President Marketing Operations & Customer Excellence @ Rapid7
![Sierra Wise](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/sierra-428fb3f0-635a-41d7-a887-ba77a3111b9b-1724950202170.png?fit=scale-down&width=432)
Sierra Wise
Customer Marketing @ Domo
Agenda
Pre-EventDay 1Day 2
Track View
11:00 AM, EDT
-
4:00 PM, EDT
Breakout 1 - CMA
Workshop
Customer Advisory Board Conference
+ Read More
1:00 PM, EDT
-
4:00 PM, EDT
Breakout 2 - LifeCycle
Workshop
Lifecycle Advocacy: Unlock the next level of customer activation
+ Read More
![Liz Richardson](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/liz-r-70cf166a-e0cf-4b1c-b05d-ad3f371063b5-1718028038028.jpeg?fit=scale-down&width=200)
![Deena Zenyk](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/deena-ed6c7680-9034-46e5-bcfe-b97e5ce8600b-1713879828232.jpeg?fit=scale-down&width=200)
![Jeff Ernst](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/jeff-65e04c4a-aa80-447e-9913-96b878e242b5-1711545601758.jpeg?fit=scale-down&width=200)
![Dana Alvarenga](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/Dana-b23a79ba-5354-4b9d-85a6-2b5a6a631de0-1711544192967.jpeg?fit=scale-down&width=200)
5:00 PM, EDT
-
7:30 PM, EDT
Main Ballroom
1:1 networking
CustomerXCon 2024 Welcome Party
+ Read More
Attendees
![Bessie](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Bessie.png?fit=scale-down&width=360)
![Bessie](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Bessie.png?fit=scale-down&width=200)
Bessie
member
![Arlene](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Arlene.png?fit=scale-down&width=360)
![Arlene](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Arlene.png?fit=scale-down&width=200)
Arlene
member
![Cody](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Cody.png?fit=scale-down&width=360)
![Cody](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Cody.png?fit=scale-down&width=200)
Cody
member
![Colleen](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Colleen.png?fit=scale-down&width=360)
![Colleen](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Colleen.png?fit=scale-down&width=200)
Colleen
member
![Kathryn](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Kathryn.png?fit=scale-down&width=360)
![Kathryn](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Kathryn.png?fit=scale-down&width=200)
Kathryn
member
![Bessie](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Bessie.png?fit=scale-down&width=360)
![Bessie](https://cdn.gradual.com/images/https://d92co48ro6fll.cloudfront.net/gradual/events/attendees/fake/Bessie.png?fit=scale-down&width=200)
Bessie
member
Already registered?
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Starting in 43 days
October 21, 2:00 PM, EDT (Event Time Zone)
Location
Hynes Convention Center, 900 Boylston St, Boston, MA, USA
Organized by
![CustomerX Pros](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/white-square-2--abdfc0c4-a4ca-4c7e-9ff1-533ba9c4ec95-1707202562285.png?fit=scale-down&width=128)
CustomerX Pros
Add to calendar
Starting in 43 days
October 21, 2:00 PM, EDT (Event Time Zone)
Location
Hynes Convention Center, 900 Boylston St, Boston, MA, USA
Organized by
![CustomerX Pros](https://cdn.gradual.com/images/https://d2xo500swnpgl1.cloudfront.net/uploads/customerx/white-square-2--abdfc0c4-a4ca-4c7e-9ff1-533ba9c4ec95-1707202562285.png?fit=scale-down&width=128)
CustomerX Pros
Add to calendar