Name: CustomerXCon 2024
Start: 2024-10-21T18:00:00.000Z
End: 2024-10-23T20:00:00.000Z
Location: 900 Boylston St

IN-PERSON

(Event Time Zone)

CustomerXCon 2024

The ONLY conference designed by CustomerX Pros, for CustomerX pros in:

Customer Marketing
Customer Advocacy
Customer Success
Customer Experience
Customer Lifecycle Marketing

The theme for 2024 is Take it to the Top - aim for the highest level of success, impact, value and bring the role of CustomerX Professionals to the TOP!

Hotel for the event:

We have reserved a room block at this hotel, which is across the street from the Hynes Convention Center.

Hilton Boston Back Bay at 40 Dalton Street Boston, MA 02115.

T +1 617-236-1100 - When calling, ask for the CustomerXCon 2024 rate.

Speakers

Dave Hansen

Global Customer Advocacy Program Manager @ Siemens

Jeff Ernst

CEO @ SlapFive

Dana Alvarenga

VP Customer Experience @ SlapFive

Elena Lelchuk

Senior Customer Experience Manager @ Autodesk

Allastair Meffen

VP, Customer Success @ Florence Healthcare

Mary Katherine Sullivan

Enterprise Customer Success Manager @ Postman

Sean Albertson

Founder & CEO @ CX4Rocks

Emily Amos

Founder @ Uplift Content

David Karp

CCO @ Disqo

Kristi Faltorusso

CCO @ ClientSuccess

Alison Zak

Customer Advocacy and Engagement Manager @ Own

Katie Keller

Senior Manager, Customer Marketing and Advocacy @ Own

Kaily Baskett

Director of Revenue Growth @ SlapFive

David Coates

Sr Director Customer-Led Growth @ Forter

Ivonne Smith

Director of ABX @ Forter

Heather Pritchett

Director, Customer Voice @ OutSystems

Deena Zenyk

Co-Founder & Chief Client Officer @ Captivate Collective

Taylor Page

Director, Customer & Growth Marketing @ Kong

Alexie Glover

Customer Marketing & Advocacy Consultant @ Frank Advocacy

Diana Gabroveanu

CMO @ Advocacy Maven

Brittany Steinke

Customer Advocacy Marketing Manager @ Payscale

Alyse Chiariello

Director Lifecycle Marketing @ Responsive

Cristina Errico

Cyber Security Customer Evangelist @ Cisco

Michaela Alexander

Sr. Manager, Global Customer Advocacy & Engagement @ Autodesk

Michael Sciano

Senior Manager, Customer Marketing @ ServiceTitan

Irwin Hipsman

Founder @ Repetitos

Myriam Diarra

Group Manager, Campaign Strategy and LifeCycle Marketing @ LegalZoom

Liz Richardson

Co-Founder & Chief Revenue Officer @ Captivate Collective

Greg Fusco

Manager, North America - Customer Success @ Logz.io

Brittany Rolfe Hillard

VP, Customer Experience & Engagement @ WalkMe

Alison Bukowski

VP Customer Experience @ Point of Reference

Robert De La O

Director, Renewals Strategy and Operations @ Ironclad

Jane Menyo

Head of Customer Marketing @ Gong

Brittnee Dawson

Director, Customer Marketing @ Alphasense

Agenda

Pre-EventDay 1Day 2

Track View

11:00 AM, EDT

4:00 PM, EDT

Main Ballroom

Workshop

Customer Advisory Board Conference

The Customer Advisory Board association conferences are excellent professional development venues regardless of your program size or maturity; 69% of attendees had established programs and 21% were in their infancy.

With so many best practices shared, and so many connections made, attendees leave energized and ready to implement new strategies to take their Customer Advisory Board programs to the next level.

This event is co-located with CustomerXCon 2024.

This is an optional add-on to your ticket when you register.

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2:00 PM, EDT

4:00 PM, EDT

Main Ballroom

Presentation

Lifecycle Advocacy Workshop

Details coming soon. This is an optional add-on to your ticket when you register.

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5:00 PM, EDT

7:30 PM, EDT

Main Ballroom

1:1 networking

CustomerXCon 2024 Welcome Party

Make sure you book an early enough flight so you can join us the night before CustomerXCon 2024 starts to catch up with old friends, make some new friends, and get jazzed for the next two days.

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Attendees